Are Economy 10 tariffs available yet? | The OVO Forum (2024)

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  • 29 October 2023

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  • IanC

  • Carbon Cutter***
  • 4 replies

Does anyone have any information re economy 10 tariff that was supposed to be available before the end of this year?

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Best answer by Emmanuelle_OVO 30 October 2023, 14:56

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  • Economy 7
  • switching
  • economy 10
  • Plans
  • peak
  • off peak
  • switching to ovo
  • exotic meter
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  • Caro1987

  • Carbon Cutter**
  • 15 replies
  • 18 hours ago14 July 2024

I have all the readings on the app which shows all the spikes I'd expect so the smart meter is correctly reporting all the usages just not allocating it to the right times.

I managed to find a user guide last week, I can see the readings for both T1 and T2 by cycling through and also by accessing the menu.

For example this is what the app shows, you can see the hours our boiler comes on.

I have a spreadsheet with all the usages on by half hour as well and added it all up for what should be peak and off peak and compared it to whats being submitted.

These are yesterdays usages per half hour:

Are Economy 10 tariffs available yet? | The OVO Forum (3)

This is what has been submitted:

Are Economy 10 tariffs available yet? | The OVO Forum (4)

So off peak is showing as using 5 units, peak is showing as using 8 units, which definitely isnt correct - rounding up to 14.

Off Peak should bw 9.4

Peak should be 3

I've checked it on the meter and it all correlates as well.

Annoyingly we dont have a display at home as the engineer said the signal wouldn't reach so wecouldn't have one.

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Userlevel 7

Are Economy 10 tariffs available yet? | The OVO Forum (7)

  • Firedog Are Economy 10 tariffs available yet? | The OVO Forum (8)

  • Plan Zero Hero
  • 1211 replies
  • 5 hours ago15 July 2024

Interesting. It would be easier to see the big picture if you used the best precision you can get. I don’t know the resolution of the Kaifa meter, but my Aclara reports everything to the nearest Wh, so three decimals. You can get these again from smartpaymapi:

Readings:https://smartpaymapi.ovoenergy.com/orex/api/meter-readings/nnnnnnn
This gives up to 13 months’ worth of daily readings for account no. nnnnnnn

Usage:https://smartpaymapi.ovoenergy.com/usage/api/half-hourly/nnnnnnn?date=2023-07-14
This gives the 48 half-hourly usage figures for account no. nnnnnnn for 14 July.

A few comments:

  • The timings of the usage figures are GMT, so they’ll be just a little bit different from the ones you see in the app or on the website, which are fudged to fit.Midnight GMT is 01:00 in the app and online.
  • Your Plan page should give the peak and offpeak timings and say whether they’re in local time (unlikely) or GMT (most likely).
  • You won’t ever get the peak/offpeak usage figures to add up precisely to the differences between the respective readings, because of variation in the times when the data are stored.
  • The random offsetwhich delays the switch between registerscan be up to 30 minutes, although it’s usually closer to ten minutes. This could be important if the boiler currently switches on at the start of the period.

Noel | I have no official status; I'm just a volunteer who comes here to help other customers. My gear: Aclara SGM 1416-B Electricity-only E7 meter; Chameleon IHD3-PPMID-AAA

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C

Userlevel 1

  • Caro1987

  • Carbon Cutter**
  • 15 replies
  • 5 hours ago15 July 2024

Interesting. It would be easier to see the big picture if you used the best precision you can get. I don’t know the resolution of the Kaifa meter, but my Aclara reports everything to the nearest Wh, so three decimals. You can get these again from smartpaymapi:

Readings:https://smartpaymapi.ovoenergy.com/orex/api/meter-readings/nnnnnnn
This gives up to 13 months’ worth of daily readings for account no. nnnnnnn

Usage:https://smartpaymapi.ovoenergy.com/usage/api/half-hourly/nnnnnnn?date=2023-07-14
This gives the 48 half-hourly usage figures for account no. nnnnnnn for 14 July.

A few comments:

  • The timings of the usage figures are GMT, so they’ll be just a little bit different from the ones you see in the app or on the website, which are fudged to fit.Midnight GMT is 01:00 in the app and online.
  • Your Plan page should give the peak and offpeak timings and say whether they’re in local time (unlikely) or GMT (most likely).
  • You won’t ever get the peak/offpeak usage figures to add up precisely to the differences between the respective readings, because of variation in the times when the data are stored.
  • The random offsetwhich delays the switch between registerscan be up to 30 minutes, although it’s usually closer to ten minutes. This could be important if the boiler currently switches on at the start of the period.

My plan doesnt show any hours anymore, it did show economy 7 hours until Fridaynow just says Peak and Off Peak and no details of hours.

Are Economy 10 tariffs available yet? | The OVO Forum (10)

We have deliberately made the boiler come onabout 45 mins after the time should start, so that should be okay.

https://smartpaymapi.ovoenergy.com/usage/api/half-hourly/nnnnnnn?date=2023-07-14 - this one doesn't seem to work for me, I just get the below:

Are Economy 10 tariffs available yet? | The OVO Forum (11)

but the first link does:

Are Economy 10 tariffs available yet? | The OVO Forum (12)

Hopefully I'll get a call today to update me

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Userlevel 7

Are Economy 10 tariffs available yet? | The OVO Forum (15)

  • Firedog Are Economy 10 tariffs available yet? | The OVO Forum (16)

  • Plan Zero Hero
  • 1211 replies
  • 4 hours ago15 July 2024

My plan doesnt show any hours anymore, it did show economy 7 hours until Fridaynow just says Peak and Off Peak and no details of hours.

Give them a few days to get that updated.

https://smartpaymapi.ovoenergy.com/usage/api/half-hourly/nnnnnnn?date=2023-07-14 - this one doesn't seem to work for me,…but the first link does ...

Wrong year: that should be 2024 (my fault 😳).

You maya bit early. Although the readings have been retrieved, the usage data might come through a bit later. Try again for 2024-07-14, and if that’s still empty, try the day before (2024-07-13) just to see what it looks like. Usage data will normally arrive before 13:00, but they can sometimes be delayed.Don’t forget to make sure you’re still signed in before trying again.

Have fun unscrambling the JSON. In Excel, it’s not difficult with judicious use of find & replace, text to columns and filters, which I find simpler than messing about with the built-in JSON retriever.

Noel | I have no official status; I'm just a volunteer who comes here to help other customers. My gear: Aclara SGM 1416-B Electricity-only E7 meter; Chameleon IHD3-PPMID-AAA

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